Trust centre
Privacy Notice
Version 2026-08-v1 · Effective 16 August 2026
Private by default
Full mobile numbers, registrations and security fingerprints are not placed on public pages.
Intentional contact
A member’s contact is revealed only after an authenticated Connect action.
No data selling
Private member data is not sold or offered to sponsors for targeting.
Information collected
The exchange uses your verified mobile number, profile name, language and roles; vehicle, driver and listing information you submit; Community Partner attribution; badge and moderation records; Connect events; consent records; and support requests. Security controls may store keyed hashes of IP addresses and browser details. Aggregate daily counters do not contain phone numbers or message content.
Why it is used
Information is used to authenticate members, publish the details you choose to list, find relevant matches, enable direct contact, prevent spam and fraud, moderate reports, recognise evidence-backed participation, support users, understand whether the pilot works, and comply with legal obligations.
Sharing and public visibility
Public pages show only selected marketplace information and masked identifiers. When you deliberately Connect, the relevant member’s contact may be provided and WhatsApp then processes the communication under its own terms. Service providers may process limited data for hosting and OTP delivery. Data may also be disclosed where lawfully required or necessary to address serious safety or abuse concerns.
Retention and security
Records are kept only while needed for the exchange, safety, fraud prevention, dispute handling and legal compliance, then deleted or anonymised where appropriate. Controls include OTP authentication, access restrictions, rate limits, encrypted grievance contact details, audit records and non-public identity information. No online system can promise absolute security.
Your choices and rights
You can edit your profile, vehicles and listings, close listings, obtain a portable copy of account data, and request correction or account deletion. Some records may be retained where needed for security, fraud, disputes or law. Optional marketing is not required for core access.
Sign in to download your account data, or use the grievance form for another privacy request.
Children, updates and contact
The exchange is for adults aged 18 and over. Material notice changes receive a new version. Submit privacy questions, correction requests, deletion requests or grievances through Help & grievance.